Enhance your support capabilities by partnering with Tech Data Advanced Solutions

Upon final installation of the chosen solution, Tech Data Advanced Solutions is able to offer a number of support services to support your end user customer. Our service offerings have been compiled specifically with the small to medium business in mind and tailored to provide a flexible, scalable and cost efficient service solution. Tech Data Advanced Solutions has access to consultative specialists as well as escalation to vendors where necessary.

Tech Data Advanced Solutions can offer a single vendor or multi-vendor support service. We have a dedicated Citrix support service which offers “incident” based support direct to end users when sold via a partner. The multi-vendor service offers support for many-leading vendors including Microsoft, Apple, Symantec, Kaspersky, Cisco, VMware, EMC, Dell, HP, McAfee and RIM products. Contact us for more details on the products covered.

 •           Comprehensive choice of support services for end-user customer

 •           Access to consultative specialists

 •           Tiered services bundles

 •           24x7 cover available on request

To find out more information on our Tech Data Advanced Solutions support services, email PS@techdata.com.